Privacy

Privacy policy

Effective 13 October 2026. Your kitchens stay on your phone; this notice says what a request holds and your rights.

All 18 sections
  1. 01 Who is responsible
  2. 02 What this notice covers
  3. 03 What the app does
  4. 04 What the app stores on your phone
  5. 05 Your kitchens
  6. 06 The plan and the check
  7. 07 What a request holds
  8. 08 How a request is sent
  9. 09 What Dimenzo does with a request
  10. 10 No accounts, tracking or advertising
  11. 11 Permissions
  12. 12 Sensitive data
  13. 13 Security
  14. 14 Keeping and deleting
  15. 15 Your rights
  16. 16 Queries and claims
  17. 17 Changes to this notice
  18. 18 Contact
A plain folder on a table

Who is responsible

DIMENZO S.A.S. (NIT 901.946.817-9, Cámara de Comercio Aburrá Sur, Vía Las Palmas km 17 + 600, Edificio Indie Lab, oficina B604, Envigado, Antioquia) publishes this app and this notice and is the data controller for what it receives from you. Questions and requests: dimenzodiseno@gmail.com or +57 316 529 9868.

A phone face down on a table

What this notice covers

The Android app Dimenzo Kitchen Fit Check and its website, including the kitchen check and the request tool on the website. Both work without an account.

A tape measure on a worktop

What the app does

It keeps your kitchens, draws their plan, checks them against planning guidelines and writes a request for a visit, a design and a quote to Dimenzo. It has no internet permission.

A closed kitchen drawer

What the app stores on your phone

Each kitchen's name, layout, wall lengths, island, aisle, the items with their sizes and positions and its note; your name, phone and email for requests; where the kitchen is and when Dimenzo can visit; and the requests you confirmed as sent.

An empty kitchen corner

Your kitchens

They stay on your phone until you delete them. The app sends nothing by itself.

A pencil on a blank sheet

The plan and the check

The plan and the checks are worked out on the phone from what you enter; nobody else sees them until you send a request.

A phone beside cabinet samples

What a request holds

Your name, phone and email, where the kitchen is, its layout, each wall with its items and positions, the aisle, the work triangle, the points to look at, when Dimenzo can visit and your notes.

A plain envelope on a table

How a request is sent

Through apps you choose on your phone: the share sheet (for example WhatsApp), your email app, or a phone call. Those apps handle the message under their own terms. The app asks afterwards whether you sent it and records it only if you say yes.

A tidy design desk

What Dimenzo does with a request

It uses the request and your contact details to arrange the visit, prepare the design and the quote and do the work you approve, keeps them only as long as that and the law require, and then deletes them.

A clean empty worktop

No accounts, tracking or advertising

There is no sign-in, no payment, no analytics, no advertising identifier, no crash reporting to a server and no cookies on the website.

A closed cabinet door

Permissions

The app asks for no permission and has no internet access.

A closed folder

Sensitive data

The app never asks for sensitive data (Ley 1581 de 2012 art. 5). Do not write any in notes.

A small padlock on a table

Security

The app's data stays in its private storage on the phone. Android backups of the app are switched off. No server copy exists.

Stacked plain boxes

Keeping and deleting

Your kitchens and requests stay until you delete them; uninstalling removes everything the app stored.

A notebook and pen

Your rights

Under Ley 1581 de 2012 art. 8 you may know, update and correct your data; ask for proof of the authorisation you gave; be told how your data has been used; complain to the Superintendencia de Industria y Comercio (SIC) once you have made a query or claim to us; revoke the authorisation or ask for deletion when the law allows; and access your data free of charge.

A clipboard and a phone

Queries and claims

Write to dimenzodiseno@gmail.com or call +57 316 529 9868. Queries are answered within 10 working days, extendable once by 5 (art. 14). Claims are answered within 15 working days, extendable once by 8 (art. 15); if a claim is incomplete, we ask you within 5 working days to complete it, and if it is not completed within 2 months it is considered withdrawn. Before going to the SIC you must first make the query or claim to us (art. 16).

A pencil and an eraser

Changes to this notice

Effective 13 October 2026. If this notice changes, the app and the website show the new date and what changed.

An open door to a bright room

Contact

DIMENZO S.A.S. · Vía Las Palmas km 17 + 600, Edificio Indie Lab, oficina B604, Envigado, Antioquia · dimenzodiseno@gmail.com · +57 316 529 9868.

Sources